Please take the time to read the following message carefully.
Due to the unprecedented wide-reaching and constantly evolving travel situation arising from the Covid-19 outbreak, our staff are all currently working with travellers currently overseas to assist them with their return home.
If you have travel booked between now and the end of May, we are working through bookings in departure date order – you will be contacted by our staff in the coming days if you have not already been to update you on the situation.
For travel booked from 1 June 2020 onward we will re-evaluate the situation regularly but at this time are planning for a return to business as usual.
Clients wishing to postpone any arrangements will be assisted to the best of our availability in line with supplier availability and policies, however price differences or change fees may be applicable for the new dates.
At this time we are unable to process any further change requests until the situation becomes more stable.
We appreciate your understanding in what is an unprecedented and extremely difficult time for the travel industry.
We also recommend reviewing your travel insurance policy and associated PDS where appropriate to ensure you are familiar with your level of cover.
We are working to ensure everyone is looked after and thank you for your patience and understanding.
The team at South America Tours value you as our loyal clients and we are here to stay!